Trading Platforms FAQs

Trade platforms are software-based Internet share/stock trading services. They provide a 24-hour connection to access your account balances and portfolio holdings, statements, stock quotes, news and research.

Our user-friendly platforms offer an intuitive trading experience that seamlessly combines cutting-edge technology with user-centric design. Whether you're a seasoned trader or a novice investor, our platform is designed to provide you with a smooth, hassle-free experience that allows you to focus on what truly matters – making informed investment decisions.

There are three ways to access your account across all platforms including desktop, mobile app, and web application:

  • Desktop Application: To access our desktop application, please visit our website at  and download and install the application from there.
  • Web Terminal: You can access the web terminal by visiting our website at and logging in using your credentials.
  • Mobile App: To access our mobile app, "e-Falah Trade," please follow these steps:
  • For iOS: Install the app through the iOS App Store.
  • For Android: Install the app from the Play Store.

By utilizing these platforms, you will have convenient access to your account from multiple devices.

Absolutely! When you visit the Trading Terminal site and provide your ID and password, your session is encrypted secure level.

Alfalah CLSA offers its trading facilities through desktop software, mobile app, and web application.

The electronic service provides valuable and timely information about your account that can help you and your Broker work more closely to reach your financial goals.

The customer support services are available during working hours at +92-21-111-237-111 to sort out any problems that you may face. If you have queries related to online trading platforms or your trading account, you can contact our customer support officers.